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Can two teams in two Jira instances share the same ART?

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M Amine
M Amine
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May 25, 2023

Jira Align is connected to two Jira Software instances (through two connectors). And two different teams are working on the two Jira Software instances (each team in a Jira instance). The two teams need to work on the same ART. 

Is this configuration possible in Jira Align? if yes, how can it be achieved? 

 

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Rich Sparks
Rich Sparks
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 25, 2023 • edited

This configuration is not currently supported in Jira Align. There may be synchronization issues if information is in different Jira instances.

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M Amine
M Amine
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May 25, 2023

thank you @Rich Sparks 

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Allan Maxwell
Allan Maxwell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 26, 2023

Is it possible for your organization to sync the issues between the two Jira instances using a third party application?  You would then be able sync the teams board to Jira Align.

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Matthias Gaiser _K15t_
Matthias Gaiser _K15t_
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May 26, 2023

Adding on to @Allan Maxwell's answer. Here's a list of possible apps you can use for synchronizing your issues. You can configure exactly the data what you'd like to share.

PS: I'm working for the team behind Backbone Issue Sync.

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