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Can Jira Server (On-Prem) and Jira Align be integrated?

Can Jira Server (On-Prem) and Jira Align be integrated?

Would Jira Server pose any challenges compared to Jira Cloud?

2 answers

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Peter Jessen Community Leader Jan 14, 2020

Hi @Vinay Sharma ,

@Deepanshu Natani is correct, Jira Server (On-Prem) can be integrated with Jira Align (cloud), as long as the service account Jira Align needs to connect to Jira is granted the credentials/rights to get through any firewalls and other security measures.

As long as users in your organization can reach the on-prem Jira Server, and it's possible to configure a service account int eh same way, then this is possible.

The non-technical issue is whether your organization will allow a cloud-based solution to interface with an on-prem solution. There are organizations that require systems like Jira and Jira Align to be on-prem for security/sensitivity reasons. One (hypothetical) example would be Swiss Banks, or think government agencies with sensitive information. I do know of other clients requiring all systems to be on-prem that are neither of those cases.

To my knowledge (90+% sure, but I could be wrong), there may be an on-prem version of Jira Align available to clients that meet specific criteria. I'll wait for one of the Jira Align team members to confirm that either way.



Thanks Peter for the detailed response

Yes it would be interesting to know that if Jira Align (On-Prem) is available to use? Need confirmation from Atlassian.


Vinay Sharma

Rich Sparks Atlassian Team Jan 22, 2020

Peter, you're right. There is an on-prem version of Jira Align available, but it's offered at a price premium. You should contact your EA about it.

Dear @Rich Sparks , can you please confirm if this is still true? I haven't contacted our EA, just wondering if the information is still valid.

Many thanks.

Rich Sparks Atlassian Team Jun 08, 2020

This is still true. An on-premise version of Align is available, but it costs more than the more commonly used cloud version.

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Yes, Jira Align can be integrated with Jira Server.

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