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Behavior after deleting is still Active?

Rao Tripuraneni August 20, 2023

Hello Gurus,

 

i created a behavior on Load and tested and then removed it.now the problem is this would not be removed from my JIRA cloud and still triggering? is there some cache some where and need to be reset?

 

Thanks in advance.

Rao

1 answer

1 vote
Ahmet Kilic August 21, 2023

Hi Rao,

thanks for your question.

You raised a request in Jira Align Product and I see it's related to Jira Cloud. I assume that it's Jira Software. Please correct me if I'm wrong.

My first recommendation would be to clear the browser cache or try it out in incognito.

If the problem persist, I need more input or steps you implemented exactly in order toable to help you with.

 

Best,

Ahmet Kilic

Enterprise Agility Consultant at catworkx

Rao Tripuraneni August 21, 2023

Hi - Yes you are correct in that this is JIRA cloud platform.

i cleared cache and issue was still not resolved. After that i went ahead and reinstalled the Behaviours - ScriptRunner for Jira Cloud then it resolved the issue.

I still don't know why i had to perform these steps.

but for now the issue is resolved for me.

Thanks,

Rao

Ahmet Kilic August 29, 2023

Hey Rao,

thanks for your response and it's nice to hear that the problem has been addressed through reinstalltion of app. From the solution you raised, it seems a bug of the version you had. In order to define the root cause app vendor should have to analyse HAR log files, depending on what this problem caused.

Warm regards,

Ahmet

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