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I was interested in knowing if the days reported in the Process Step Cycle Time report is in business or calendar days?
I wasn't able to find any specific documentation that confirmed - https://help.jiraalign.com/hc/en-us/articles/115001314774-10X-Process-Step-Cycle-Time
I would add that if I were to reference the cycle time control chart which is a metric shared in the same report it appears that it's based on calendar years. However, I can't definitively tell if the step cycle time report is reporting the same since it doesn't provide story-level breakdown to trace or verify that I'm aware of. Note: I have access to the standard license.