JSM News & Discussions
Created Oct 5, 2021, Last active Feb 28, 2025
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Hi I’m Becky! You might know from such community hits as What's on your Playlist? Share your favorite learning content! and Let's discuss how Strategic Guidance can help your team achieve their goa...
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Hi Community! We’re happy to announce an early access program for our...
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My name is Rishabh from India and I recently joined as a Community Leader. JSM is my one of the favorite Atlassian product and I’m thrilled to be part of this group.
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UPDATE: It’s a wrap for our AMA on automation in Jira Service Management! Thank you again for joining us to hear about the latest in automation, and for sharing your questions and feedback. If you ha...
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Is there a way to bulk-/mass-change the time zone in JSM Customers' profiles for a specific project?
In JiraSM (DataCenter), we have projects for different regions, but Customer profiles are defaulting to the time zone globally set at the JiraSM level (GMT). Is there a way to bulk-change the t...
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Hey everyone! I'm curious to know if anyone is using Jira Service Management (JSM) to schedule online meetings with customers or team members? Specifically, do you often find yourself needing t...
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Hi my name is Tomasz and just joined this group, hope to learn new things here!
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Hello everyone, nice to meet you Going for the badge kudos, feel free to send some my way, and i will return the favour :)
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glad to be here
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Hi everyone, I'm new here. Earlier this year, I transferred my company's IT support system to JSM. HR have now jumped in and other functions are queueing up to join the party. Looking forward to s...
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Hello, I'm glad to be here. I have struggle setting up a corporate standard JSM permission scheme. I have one in place and am now slowing rolling it out to all JSM projects one at a time.
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I have created a Service Desk connected to the Jira Service Project. The use case is for in-house Customer Support agents to be able to raise requests to be investigated by a technology team.&n...
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Hi I am Zohar -new here. I am a senior technical writer in the consumer product industry. Nice to meet Y'all.
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I have just discoverd the Atlassian ecosystem and I am I am in love !
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Good to be connected with you guys!
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Hello to all the JSM group members. I look after a few small service desks. I am certain I can pick up a few gems from the community.
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Hello and welcome!
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Hi there, My name is Yousuf Raza, and I'm new to the Atlassian community and wanted to give a brief overview about myself. I'm a UX UI expert with around 15 years of experience in d...
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Let me introduce myself. I am new here and I know I will learn more from here
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Let me take this moment and introduce myself My name is Ncumisa Booi from South Africa. Thank you for having me
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Hi community friends! We wanted to share our "What's New in Jira Service Management" quarterly community post here to make sure you don't miss out on any of the latest and greates...
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Hello & Hope it is a Good Day, I have been working in Jira Service Management for a year & half to two years. With a BA in Computer Science, I joined the work force when the field was ...
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...usiness, whether public or private, faces change requests, and handling them well is crucial. But if these requests aren't addressed effectively, they may trigger a lot of challenges for the team a...
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Hello Community members! For this JSM June, we are hosting an AMA (Ask Me Anything) between June 18th and June 27th to connect you directly with the Jira Service Management product team. This...
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Question for the community. How does Jira handle confidential information such as HIPAA? I have a request to build a service request system for HR and they are concerned about confidentiality on a Sa...
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