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couldn't able to add queue in halp for teams

karthikeyan
karthikeyan
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May 20, 2022

while i am trying to configure the TEAMS app by adding queue in HALP it is not allowing me to do so...
below is the error am getting while configuring it.
NOTE- already i configured a channel from slack in halp

ERROR-
"We could not authenticate this integration for the site you selected.
That site is already connected to another Halp instance. You’ll need to disconnect from that instance before you authenticate here".
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Andrew Homeyer
Andrew Homeyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 22, 2022

Unfortunately only Slack or Teams can be connected to a JSM site, not both. 

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