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couldn't able to add queue in halp for teams

while i am trying to configure the TEAMS app by adding queue in HALP it is not allowing me to do so...
below is the error am getting while configuring it.
NOTE- already i configured a channel from slack in halp

ERROR-
"We could not authenticate this integration for the site you selected.
That site is already connected to another Halp instance. You’ll need to disconnect from that instance before you authenticate here".

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