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I've followed the KB article to allow Halp to see/connect to projects in Jira Service Mgmt. However, Halp still can't see any of my projects. Steps taken so far:
- Followed this KB article
- Removed/re-added the Jira integration from Global settings in Halp
Not sure where to go next. Any help would be much appreciated.
It looks like Halp can't see your projects, it's a matter of permissions I think. Check again your permissions cause maybe the app user you authorize in the permissions is not the proper one.
I hope this helps.