Unable to pull from remote repository: abort: unknown encoding: x-MacCyrillic


Decided to try Crucible, however got error when added repository:

Unable to pull from remote repository: ssh://hg@bitbucket.org/... - [abort: unknown encoding: x-MacCyrillic, (please check your locale settings)] - pulling from ssh://hg@bitbucket.org/...

How can I fix the issue?

Thanks in advance!

Regards, Illia

1 answer

1 accepted

This widget could not be displayed.

Hi Illia,

Can you please try the workaround suggested here:




Hi Gurleen,

This link helped to resolve issue.

Thank you,


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published 4 hours ago in Bitbucket

Branch Management with Bitbucket

As a project manager, I have discovered that different developers want to bring their previous branching method with them when they join the team. Some developers are used to performing individual wo...

31 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you