Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I log in as admin to Fisheye?

I am trying to update my evaluation license for Fisheye and Crucible.  I am being asked on the website for the Server ID, to generate the license.  However, I cannot log in to admin, to get the information.  I have tried to reset the config.xml, to reset the admin password, but that does not work.

Please advise.

3 answers

Hi Keith,

Please confirm you've followed all the instructions contained at https://confluence.atlassian.com/display/FISHEYE/How+to+reset+the+Administration+Page+password+in+FishEye+or+Crucible.

The hash provided in this document will set the Administrator password to admin. This is the password-only Administration account you can access by clicking at Administration in the bottom of the page:

admin.png

Please remember to restart FishEye after changing the hash, as it will only take effect after a restart.
Please also ensure you are editing the correct config.xml, as you may have one under your FishEye install directory and under your FISHEYE_INST directory, which is the directory where the FishEye data goes. Check wheter or not you have an environment variable called FISHEYE_INST, as this should point to your data directory. If this is not set, FishEye must be using the config.xml under the install directory.


Regards,
Gustavo Refosco

0 votes

Hi Keith,

The following KB describes how to reset the admin password;

https://confluence.atlassian.com/display/FISHEYE/How+to+reset+the+Administration+Page+password+in+FishEye+or+Crucible

Kind Regards,

Chris

I ended up re-installing Fisheye and Crucible, and was able to set up the admin password via the installer.

Thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

150 views 2 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you