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In evaluating Fisheye, I couldn't find any reference to backups being made or provision of some kind of an SLA (service level agreement). We are evaluating Fisheye simply because it gives us a hosted SVN solution so it will free us from taking backups or managing space on the server. Would it all be done for us?
Backup information is located here: https://confluence.atlassian.com/display/AOD/About+Your+Data
It includes SVN data and FishEye configuration.
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