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Can users change their avatar in the OnDemand Fisheye?

My company has used JIRA for many years, and the team is used to quickly identifying who performed an action on a ticket based on their unique avatar. However, in Fisheye, everyone's avatar is a "Charlitar" (semi-unique Atlassian-provided avatars resembling Charlie). This makes it nearly impossible to visually see who made what changes in SVN.

I found the documentation for changing an avatar, but it doesn't appear to apply to what I'm seeing on Fisheye.

https://confluence.atlassian.com/display/FISHEYE/Changing+your+User+Profile

Is this because OnDemand is hosting Fisheye? Are we stuck with Charlitars?

3 answers

1 accepted

1 vote
Answer accepted

Hi Tim, Unfortunately for now you are stuck with the Charlitars. We have a pending improvement request to address this issue: https://studio.atlassian.com/browse/JST-5120

No ETR is known yet for this specific request.

0 votes

I'm quite sure the FishEye uses gravatar as the source of the avatars, try creating a gravatar profile with the same email that your OnDemand account uses.

Also please read the following important announcement:

0 votes

Hi, does https://confluence.atlassian.com/display/FISHEYE/Configuring+Avatar+Settings work for you? You can change avatar this way. It doesn't say no for OnDemand as far as I can see.

Thank you for your suggestion, Harry. Unfortunately, that configuration is not available for those of us using Fisheye via the OnDemand service.

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