Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,463,829
Community Members
 
Community Events
176
Community Groups

What is the right timeframe for "accept solution" reminder emails?

Monique vdB
Monique vdB Community Manager Apr 20, 2017

How soon do you think users should get a reminder email to revisit their question, review the answers, and mark accepted solutions? Two days? Seven days? Other?

Would love your thoughts!

Answer
Watch
Like Be the first to like this
533 views

3 answers

1 vote
Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Apr 20, 2017

I'd tend towards a week, as people do things like have a couple of days off here and there.  Over a weekend is long enough though.

That's assuming I got any emails from the site at all though...

Reply
0 votes
Monique vdB
Monique vdB Community Manager Apr 24, 2017

Well I never got one for this, so... maybe these are not working at all yet.

Reply
0 votes
Monica Lao
Monica Lao Atlassian Team Apr 20, 2017

I'm thinking 2 days may be a reasonable time frame.  It'll give others an opportunity to respond and a reminder sent if an acceptable solution isn't marked.

Reply

Suggest an answer

Log in or Sign up to answer
Feedback Forum
Announcements
TAGS

Atlassian Community Events

See all events