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Not possible to unsubscribe

francis Marketplace Partner Apr 16, 2017

When clicking on the unsubscribe link in the notification mail 





I get following page 




This error can occur if the original link to unsubscribe has been altered. Please try the original link again.

Is obviously not the case ...



2 answers

0 votes
Monique vdB Community Manager Aug 21, 2017

@francis has this been resolved now that we've improved our email subscription features? I wanted to double check.  

0 votes
Monique vdB Community Manager Apr 20, 2017

I have reported this issue.

What type of email are you trying to unsubscribe from? Is this still happening if you try to unsubscribe?

francis Marketplace Partner Apr 23, 2017 • edited

These are the standard notification mails which contain an unsubscribe link.  Check screenshot in the description


Tried it multiple times



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