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Not possible to unsubscribe

When clicking on the unsubscribe link in the notification mail 

 

2017-04-16_15-08-22.png

 

 

I get following page 

 

2017-04-16_15-09-25.png

 

This error can occur if the original link to unsubscribe has been altered. Please try the original link again.

Is obviously not the case ...

 

 

2 answers

0 votes
Monique vdB Community Manager Apr 20, 2017

I have reported this issue.

What type of email are you trying to unsubscribe from? Is this still happening if you try to unsubscribe?

These are the standard notification mails which contain an unsubscribe link.  Check screenshot in the description

 

Tried it multiple times

 

Francis

0 votes
Monique vdB Community Manager Aug 21, 2017

@francis has this been resolved now that we've improved our email subscription features? I wanted to double check.  

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