How can I create a new request WITH a set custom field through the Jira Cloud Service Desk API?

[Jeremy Moormann]

I'm using the xxx.atlassian.net/rest/api/2/request endpoint to create tickets for events we receive through some monitoring triggers. We added a custom field called "Assigned Owning Team", but I can see from previously created tickets, the field is identified as "customfield_10094" under the hood. So, I went through some docs and the forums, trying to set this field upon creating a ticket, but I guess just adding it to the requestFieldValues object doesn't cut it, like this:

{
    ...
    "requestFieldValues": {
        "summary": "Test"
        "description": "Test ticket"
        "customfield_10094": "com.riadalabs.jira.plugins.insight/2314_21"
    }
}

The value should be valid, cause I got it from a ticket that I created via API, then set the field through the web interface, used the API to get that ticket's data, and it showed that as a set value. However, doing the above doesn't set the field. What am I missing?

[Jeremy Moormann]

Figured it out. Needed to use Insight's slightly different syntax when setting the "key" property, I needed to use "appKey" instead

[Kat Warner]

@Jeremy Moormann - it has been a while since you asked this question. To help your question get seen by people who can help I am moving this from the Community Feedback & Announcement section to the Jira Service Desk product section.