The questions asked in answers.atlassian.com usually is answered very quickly. And according to the guide, you should raise further claifying questions as a comments to a reply and not as a reply to yourself. However while I tend to experience that the response times for asking questions is very fast, I feel that answers to comments are replied to very slow, if any at all. Why is that? Lost interest in the question? Or isn't people made aware of the new comment? How should I relate to this?
It's pretty much what I see too, I won't repeat what Udo says.