How to become an Atlassian Community Leader
The Atlassian Community features a global network of people who meet online and in-person with a shared mission to build relationships and expand their knowledge of Atlassian products. Community Leaders are the stewards of this movement, investing in and shaping its future.
Who are they?
All Community Leaders have an online badge that identifies them as such.
What constitutes a good Community Leader?
They act as:
- Connectors: They are intrinsically motivated to support other members through networking and knowledge-sharing.
- Ambassadors: They are eager to partner with our internal teams to drive product and Community improvements, and serve as champions of our brand.
- Mentors: They have time to respond regularly to questions in person and online, organize events and create content, and foster engagement in the Community.
How do I become a Leader?
The Community team conducts a formal review of all Leader applications. Once invited, all Leaders commit to maintaining a certain level of activity, and those who do not may be retired from the program (though the door is always open to return!)
✳️ Events
A strong events Leader candidate is a user of Atlassian products and is ready to commit to:
- Hosting consistent events — virtual, in-person or hybrid (a minimum of four per year, but the more, the merrier!)
- Coordinating agendas and speakers, as well as food and beverages
- Building engagement among members (answering their questions, distributing newsletters, etc.)
- Promoting upcoming events to their networks
- Moderating an online group for their city to share event recaps and continue discussions (optional)
✳️ Online
A strong online Leader candidate has actively been participating in the Atlassian Community and demonstrates:
- A consistent effort to accurately answer questions, post articles about best practices and start thoughtful discussions (minimum of three months)
- A proper tone that is empathetic, genuine and helpful
- A healthy level of accepted answers (typically, at least 10)
- A desire to welcome new members, celebrate accomplishments and create a space that encourages other people to keep coming back
Note: We also track a monthly activity report, and top contributors may be invited via email to join the program.
✳️ Both
There is no one-size-fits all approach to participation, so if a healthy mix of these two options is your jam, that's cool, too.
Here's a recap from one of our recent webinars on how to become a Community Leader.
If you're ready to step up to the plate, apply now!
What are the benefits for Leaders?
So glad you asked! Special perks include:
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Community Leader badge on your online profile
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Support for events (think: content, swag for attendees and reimbursement for food)
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A dedicated Community Manager and direct access to the Atlassian team
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Opportunity to earn free tickets to Atlassian events (Team, Team Tour and more) and the chance to have dinner with our co-founders, Mike and Scott
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Access to a Slack instance for all Leaders
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Free voucher for each of Atlassian’s badges and exams
- Trello Business Class
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Opportunity to join our Community Advisory Board, with alpha access to new features, input on future enhancements and more
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Access to Leaders-only spaces online, plus extra permissions to moderate content, start discussions, and write articles
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Special Community swag and experiences based on yearly and activity milestones
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Fame and glory (arguably the coolest of the benefits)
Have additional questions? We’d love to hear from you! Email us at communitymanagers@atlassian.com.
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Erica Moss
About this author
Community Manager
Atlassian
New York, NY
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