📌. Welcome to the Enterprise group - please introduce yourself! 👋

[Callum Carlile _Automation Consultants_]

Hi everyone 👋

My name is Callum and I am a Technical Consultant at Automation Consultants, a proud Platinum  Solutions partner of Atlassian's.

I've been reading some interesting things about Jira Align this morning, does anyone have any tips or tricks or best practices for getting started with using this? Seems like it'll have many benefits for Enterprises using Jira and Confluence!

[Shawn Kessler]

Hi Callum, you should start by checking out the Jira Align Help Center which has videos, guides, and KB articles: https://help.jiraalign.com/hc/en-us

You can also contact your Atlassian Sales rep if you are interested in getting a demo/trial instance of Jira Align to play with. Hope this helps.

Shawn

[Mandy Ross]

Hi @Callum Carlile _Automation Consultants_ !! Happy to have another Leader in the Enterprise group!

[Dave Liao]

@Callum Carlile _Automation Consultants_ - appreciate your intro - now we have two pages worth of intros to scroll through, officially! 🙏

I'll be following along for Jira Align tips - my experience with that tool is extremely limited.

[Charlie Misonne]

Hi!

I work as an Atlassian consultant for an Atlassian partner company. I manage Atlassian stacks for several companies (big and small).

I've come across some interesting and difficult questions/ discussions and hope to share some of my own knowledge in this group. But I'm sure to learn from other members too!

[Mandy Ross]

Hi @Charlie Misonne ! Welcome to the Enterprise group! Happy to have another Leader join us and we're looking forward to collaborating with ya! 👋

[Dave Liao]

The more, the merrier. Definitely leave your mark on our Enterprise Connections articles if you haven't yet!

If you have tips on reporting, custom fields, or (an easy one) Team '21, comment away!

[John Funk]

I am John Funk and work as our Agile Tools Administrator at Ramsey Solutions. Always love to see what @Dave Liao is up to.  :-)

[Dave Liao]

@John Funk - appreciate the moral support! 👋

And happy Cinco de Mayo! 💥

[Mandy Ross]

Hello @John Funk !! Great to see you here! I'm hoping we'll have lots of opportunities to collaborate! 🚀 

[Thomas Gottmann]

Hello Everyone,

my name is Thomas and I'm working for a Saas Company in the field of customs. I do work with Jira and Atlassian for a couple of years and got to know it - but currently, the challenge is to help my colleagues with the Service Desk expansion - especially how to scale the amount of service desk instances and make it still manageable.

Besides this I hope to read few best case and real-life example how to get best out of Atlassian products :) 

[Mandy Ross]

@Thomas Gottmann Welcome to the Enterprise Community at Atlassian!! Excited to hear that you are scaling JSM. I hope you enjoy your journey here!

[Jack Brickey]

Hello everyone, my name is Jack Brickey and I have been a long time member of the community. However I’m just now joining the enterprise group. I stumbled across this while looking at a specific article and thought it would be interesting to tag along with the rest of the great people here. My company is rather small and while we are on your cloud standard I feel that there’s a lot of discussions, concepts, tips and tricks that I can benefit from here. 

[John Funk]

Jack's here! WOOOOOHOOOOOOOO!!!!

[Laura Holton _ACE Rotterdam_]

We're happy you stumbled across this group 😄

[Dave Liao]

@John Funk - right?? I'm clearly not doing my job if Jack is discovering this group now. 😅

[John Funk]

Jack and I can be a little slow sometimes. 

[Jack Brickey]

@Dave Liao the real cause is my 8wks in hospital. I’m trying to reengage now. My brain needs exercise in addition to my body. 😉

[John Funk]

Ouch! Are you going okay? 

[Dave Liao]

@Jack Brickey - ohhhhh that checks out! We started pushing out a lot more content towards the end of January. Phew, was thinking I was slacking. 😉

Get better soon! 🙏

[John Funk]

Hmmmm, that's about the time you told all of those lies on April Fool's Day ....

[Taranjeet Singh]

Welcome to the Enterprise group, @Jack Brickey ! Get better soon!

[Mandy Ross]

JACK'S HEREEEEEEE!!! Hooray!!! 

[Stanislav]

My name is Stas ) Welcome My G )

[Dave Liao]

@Stanislav - welcome my S!

What does My G stand for? 😁

[Stanislav]

@Dave Liao

My G - When people say My G they mean My Guy as guy translates to friend.

ex: That’s My G not yours

my G - my gangster or my close friend.

My G trusss*

my g - my g' is what you call your friends when you are really close.

Slang for ' my bestie'.

ex:

me: wassup my g

Friend: nothin much my g

[Dave Liao]

@Stanislav - love it! Didn't want to assume, thanks for that info 😁

[Matt Doar]

Hello all, I'm Matt and I help LinkedIn run their very large Jira instance (7M issues). I'm interested in how other people run large enterprise instances of Jira and Confluence. We have a wide range of Jira-knowledge and hundreds of internal integrations with Jira, mostly using a thin wrapper around the Jira python library.

My challenges are how to provide "self-service for Jira" to more people in the company, and how to clean up our Jira when it's hard to tell how each of those hundreds of service accounts are using Jira.

I've been around in the community since about 2004, when support@atlassian.com was Mike Cannon-Brookes. I've run community groups in Silicon Valley, written three O'Reilly books that talked about Jira, consulted for a lot of companies about Atlassian tools. And I have some opinions about Jira :)

[Dave Liao]

@Matt Doar - it's an honor to have you here! I could've sworn you were already part of this group, but now we're better for it. 💪

[Mandy Ross]

@Matt Doar  welcome! Can't wait to get down with Jira for enterprise! 🙌

[Grace Chang]

@Matt Doar We are blessed to have you here!! Welcome, welcome. :) 

...and 7M issues? I can only imagine the task management skills needed to get your arms around that.

[Antonio Rocha]

Hello world :)

Im Antonio, and I work in Privacy for an insurer.

Our use of Jira is mostly dev based, but we're looking to integrate some more business users in our automation/orchestration path :)

I sit on the engineering side of Privacy, we're also good connectors to other areas of the business innovation wise, so we also want to use Jira to quickly deploy plans, solutions, set up groups and etc to other areas :)

Hope to be able to join the cloud event soon so I can refresh on Jira (managed AI devs and data scientists with Jira in 14-17), especially around insights!

[Mandy Ross]

Hi @Antonio Rocha ! Welcome to the Enterprise group! I love that you're integrating more business users into Jira! Thanks for joining us! 

[Antonio Rocha]

Thanks @Mandy Ross

Not an easy journey for business users, would be great to have some 2/3 articles on best approaches to do that, from your experience :)

[Dave Liao]

@Antonio Rocha - welcome Antonio! 👋

but we're looking to integrate some more business users in our automation/orchestration path :)

That's exciting! It's been awhile since I've been involved in a Jira instance with purely non-business users. Hopefully you have time to help define project templates (company-managed, if you're on Jira Cloud) to encourage teams to migrate to Jira!

[Antonio Rocha]

Yep, that's def part of the journey :P 

We already do that for IT folks, but need to start building this connective tissue :)

[Grace Chang]

Hi @Antonio Rocha ! Thanks for joining us and for asking the question. We reached out to our Trust & Privacy team to see what resources they'd recommend when it comes to expanding adoption of products and wanted to share these along:

• Adoption Best Practices Guide: https://www.atlassian.com/enterprise/resources/adoption-best-practices
• Enterprise Adoption Webinar: https://www.atlassian.com/webinars/software/adopting-atlassian-solutions-at-scale
• Enterprise Use Case Guides: https://www.atlassian.com/enterprise/resources/use-cases

[Antonio Rocha]

Thanks for the great resources @Grace Chang !

[M Amine]

Hi All,

I'm Mohamed Amine. I'm a community leader and Jira Expert since .... (no need to say from when, feel like I'm becoming old :)). 

Looking forward to be part of this great group. 

Cheers

[Dave Liao]

@M Amine - I feel exactly the same. 😂

Welcome!

[Mandy Ross]

@M Amine welcome to the group! I'm also older than Dave, so we're all in good company here! Nice to have you along. 

[Dave Liao]

@Mandy Ross - you don't know that! 🤣

@M Amine - where in the world are you a community leader? 🌎

[DPKJ]

Hey Guys,

Developer and architect from Ed Tech company.

[Mandy Ross]

Hey @DPKJ ! Happy to see you here in the Enterprise group! 

[Dave Liao]

@DPKJ - I used to work in Ed Tech! 💪 Welcome to the group, fellow Community Leader!

[Edwin Rozie]

Hello all, I am Edwin Rozie,

I have myself 15 years of experience in Program Management in large organizations. First with waterfall, then using Agile/Scrum/Safe .

Now I work at ativo.io . We provide a solution to plan and execute agile programs in Jira (mainly Program Increment planning and Art Sync facilitation).

Really looking forward to meet and learn from you all!

With kind regards,

Edwin Rozie

[Mandy Ross]

@Edwin Rozie welcome to the enterprise group! PI planning is a real art form, glad to see you guys tackling this! 

[Grace Chang]

Wow - 15 years of experience? We can sure learn a thing or two from you. :) Welcome @Edwin Rozie Glad to have you here!

[Edwin Rozie]

Thank you @Grace Chang and @Mandy Ross !

[Dave Liao]

@Edwin Rozie - welcome Edwin, the more the merrier!

Would love to hear about how philosophy on large scale planning and execution - feel free to add a link (in this thread) to a blog post you're proud of, if you're feeling share-y. 😉

[Edwin Rozie]

Thank you @Dave Liao . I'd like to share my blog post of the Art Sync tips and tricks https://ativo.io/blog/follow-up-programs-with-the-art-sync/ . This blog post provided the inspiration to build the Ativo programs plugin (the first functionality was to visualize program progress at scale).

I believe an Art Sync is a moment of truth between 'doing Agile' and 'being Agile'.  It is an opportunity to take lean and agile decisions when faced with important program impediments and risks. It's an opportunity to practice WIP minimalization, "respond to change over following a plan", decentralize decisions, take an overall (system) view, develop people, etc .

An art sync is also a moment when you have a lot of people in one (virtual) room, so there is a true gain when you can organize it in an efficient and effective manner.

[Dave Liao]

Ah Art Sync as in an ART!

It's definitely an art and a science to practice Agile methodologies at any scale. Being able to strike a balance between discussing a system holistically, but diving deep into a feature when needed.

Funny, I love that one of the references in your blog post is by Art Byrne. 😉

[Edwin Rozie]

@Dave Liao, @Grace Chang and @Mandy Ross  I would also be interested to read the blog post you are most proud off, if you can share them as well 😊.

[Edwin Rozie]

@Dave LiaoIndeed Byrne, Art. "The Lean Turnaround". Well spotted 😁

[Dave Liao]

@Edwin Rozie - I'm writing one right now, actually - it's related to my JAC ticket (which just turned 6 years old) ID-240. 😅

[Edwin Rozie]

Hi @Dave Liao ,

Yes, ID-240 would be useful for me as well. It's also striking that a request with 1200+ votes is already open for 6 years.

As it seems to be blocked by technical complexity and cross-team priority setting and collaboration, I think Aneita's response rightfully boils down to trying to cut the request in smaller parts (or smaller steps) that can ease the pain or close the gap step by step. In addition to that, it is also about the organizational capacity to implement features running over multiple teams. Lastly, I think it is about product scope and ambition: does Atlassian wants to be a provider of identity services, or work with a partner that already excels in it? Being large often makes companies over-estimate their abilities and develop edge functionalities in house, only to be out-competed later on these product areas (e.g. by Github identity functionalities).

Looking forward for your blog post!

Regards,
Edwin

[Dave Liao]

@Edwin Rozie - it's striking, but yeah, it's not a simple problem.

I'd hope that for version 1.0 of a solution that Atlassian would allow us (as users) to associate emails not-yet-associated with an Atlassian ID with existing Atlassian IDs. That should be simple enough, right? 😅

If I try to log into a Cloud service (Jira Cloud, Trello) using one of my Atlassian IDs secondary emails, I'd get a nice on-screen alert that I'm trying with a secondary email, and to use my primary. 💙

One can dream. 

[Grace Chang]

@Edwin Rozie oh gosh, I'm not sure if I have a blog post as impressive as yours, but I recently helped put together a demo webinar on new features that help admins! https://community.atlassian.com/t5/Enterprise/Webinar-Demo-of-our-latest-admin-control-and-user-management/ba-p/1732828

[Edwin Rozie]

Hello @Grace Chang, thank you for sharing. The webinar definitely contains useful information and is nicely put together. I subscribed to the release blog, and will keep an eye on the 'product discovery page'! :)

[vikram]

Hi All, 

Myself Vikram joined today in this group, recently I have implemented Enterprise Atlassian solution products for my organization Novartis, one stop solution for DevOps . 

I look forward to be a part of this team.

Thank you All 

[Mandy Ross]

Hello @vikram ! Welcome to the enterprise group! We love a one stop DevOps solution!

[Grace Chang]

Welcome @vikram ! Glad to have you here and congrats on implementing a new tool set for your company.  

Curious to hear - did the Enterprise Atlassian solution products replace any existing tool set?

[Dave Liao]

@vikram - welcome to the group - looking forward to sharing best practices with you!

[Stanislav]

Hi everybody!
Iam from Russia working as a project manager. We are partners of Atlassian. We implement and support it.

I look forward to been a part of the group and learning from you all.

Thanks

Stas

[Mandy Ross]

Welcome @Stanislav ! It's great to have another partner here! 

[Mark de Bont]

Hi everyone / @Dave Liao / @Mandy Ross 

My name is Mark de Bont. I'm a Atlassian consultant at TMC ALM located in the Netherlands. We're an Atlassian Platinum Partner and do everything from consulting, licensing, custom development, and training. Since we are rolling out our first Enterprise grade Atlassian products it is good to keep in touch with the latest developments!

[Huwen Arnone _Deiser_]

Hi!

What brings you to this group?
I want to learn what are the needs of enterprises regarding Atlassian products and their implementation processes. I'm basically a very curious person.

Introduce yourself. Go ahead, don't be shy!
I'm the marketing person from DEISER, the first-ever Atlassian partner in Spain, nowadays Atlassian Platinum Solution Partner Enterprise. We're also Atlassian Marketplace Gold Partners with Projectrak and Exporter.
I'm also very passionate about traveling, food, and music.

I'm looking forward to learning from each of you and try to help as possible!

[Grace Chang]

Welcome @Huwen Arnone _Deiser_ ! Good to have another marketing person in the group. 😊

[Mandy Ross]

Great to have you in the group, @Huwen Arnone _Deiser_ ! I also love food, music and traveling! 😁 And being in Spain I bet you have plenty of opportunity to enjoy all of those! I haven't been to Spain yet, but I am obsessed with jamon serrano and manchego. 🍖 🧀 After covid, going to Spain and Mallorca is at the top of my list!

[Huwen Arnone _Deiser_]

Thank you so much; we're usually the smaller crowd here @Grace Chang

Yes, @Mandy Ross even though I prefer to travel abroad the most. If you rather visit less touristy locations, I would recommend the south of Spain: Cadiz above all, which is more local. And of course, the Balearic Islands, and the Canary Islands, are always a joy. Thank you very much for your welcome! 😍

[Gorka Puente _Appfire_]

I'm gonna recommend my land :) @Mandy Ross visit the North: Galicia, Asturias and the Basque Country. Better in Summer :)

[Alex Koxaras _Relational_]

Hi all!

I'm Alex, certified in Cloud Project Management and future Cloud Jira Admin (hopefully by the end of September). My loyalty lies with Cententia, Greece's first Atlassian Partner since 2007 and I'm an Atlassian consultant. My knowledge so far is for standard and premium versions of jira cloud, but I'd love to learn more!

[Grace Chang]

Welcome @Alex Koxaras _Relational_ ! Knowledge on Jira Standard and Premium is already super impressive 💪🏻!!

[Mandy Ross]

How cool @Alex Koxaras _Relational_ ! Great to have you on board! καλως ΗΡΘΑΤΕ! (just google translate, I don't speak Greek except for some curse words a greek friend taught me!) 🇬🇷

[Alex Koxaras _Relational_]

@Mandy Ross lol for the curse words! I learn as well curse words in other languages! :D

[Hana Kučerová]

Hi,

I always forget to write these intro posts, so I'm sorry. 

I work as an Atlassian Consultant, our customers are various companies with all deployment options. My work is mostly about the migrations from server to cloud / DC lately.

I've found a lot of useful information here so far, so I'm pretty sure, I'm at a right place to learn from the others, especially about large instances...

[Mandy Ross]

Welcome, @Hana Kučerová ! Happy to have another Leader in this group! I also hope we'll cover the topic of large instance migration; that's going to be critical! Thanks for joining in the discussion!

[Hana Kučerová]

@Mandy Ross Thank you!

[Suvradip Paul]

Hi Everyone,

I joined this group but I apologise due to I have a tendency to skip the introduction posts.  I did the same in this case too.

Myself Suvradip, I am working as Systems Analyst in Education Industry based in United Kingdom. I also play other roles in my organisation and I use different Atlassian products daily for my work.

But, I must say this group has some useful info and I'm elated to be part of it.

Cheers

Suvradip

[Dave Liao]

@Suvradip Paul - welcome to the Enterprise group!

The more, the merrier - and it's always wonderful meeting other people who have similar experiences with the same tools. That lets us have more focused, more relevant conversations, I hope?

If you have any advice on reporting, or how to manage changes at scale (when you have many teams using Atlassian tools), would love to hear your thoughts!

[Mandy Ross]

@Suvradip Paul Welcome! I'm very happy to hear that you've already been learning from this group. We hope to deliver lots of great discussion as well as resources for our enterprise customers! Thanks for joining us!

[Suvradip Paul]

Thanks @Mandy Ross ! 

[Suvradip Paul]

@Dave Liao - Thanks for sharing these interesting threads.

[Dave Liao]

@Suvradip Paul - my pleasure! I hope you actually find them interesting - curious on your experiences, especially if they're different from mine 🙂

[Daniel Eads]

👋🏻 I'm Daniel from Atlassian. You may see me around various parts of Community answering questions.

Part of my work involves highlighting feedback or calling out various things people might be struggling with. Atlassian runs on feedback, and Community is one of the many ways you can provide input that helps improve the tools.

Looking forward to reading your thoughts and seeing the ways we can make things better together!

[Dave Liao]

@Daniel Eads - welcome! I'm surprised it took you so long to get here 😉

This particular Community group should be an interesting (read: lively) pipeline to the Product teams. 😅

[Mandy Ross]

@Daniel Eads it's about time we're seeing you in here, mister! Glad to have you in the enterprise conversation my friend! 👋

[Çiğdem Büyükaşik]

Hi! I've long been following the Trello channel on Atlassian community as I'm part of a team developing a power-up for Trello. Now I'm looking to gain insights into developing enterprise solutions as part of our annual plans.

Happy to be in this group and looking forward to learning and sharing! 

Cigdem

[Mandy Ross]

Welcome to the Enterprise group @Çiğdem Büyükaşik ! 

[elizabeth_jones]

Hello! I am a fellow Atlassian enthusiast and typically an early adopter. As a PMO Director I'm focused on leverage people, processes, and tools. As we grow in scale and complexity, I'm looking for advice, recommendations, and best practices around scaling up to tools like Jira, Confluence, Advanced Roadmaps to meet the needs of the larger enterprise. 

[Dave Liao]

@elizabeth_jones - welcome! 👋

[Mandy Ross]

@elizabeth_jones I can't tell you how happy I am to have a PMO director in here! Definitely an area that is critical to scaling any organization, welcome!!

[elizabeth_jones]

Hey thanks so much for the warm welcome; excited to learn from the group and share my experience as well :)

[Kevin Tuei]

Hi, my name is Kevin Tuei an Atlassian Community Leader for the Meru ACE. Joined the group to get a better understanding on how Atlassian Tools are used above and beyond individual/personal use by enterprises and all about enterprise buy-in.

[Taranjeet Singh]

Welcome to the Enterprise group, @Kevin Tuei !

[Dave Liao]

"enterprise buy-in" - I'm curious about this too! 90% of the time when I'm involved with a Jira project (a literal project) it's with a company that already uses it heavily.

Would be interesting to be part of an exercise to convince leadership (C-level or below) on why Jira might be the answer to their organizational challenges.

[Medhat Ahmed]

Hi All

nice to meet you and hope to learn more from this group about Enterprise customers.

[Dave Liao]

Welcome @Medhat Ahmed ! Have a favorite Atlassian application to use?

[Mandy Ross]

Welcome @Medhat Ahmed ! Are you a consultant or do you work for an enterprise company?

[Medhat Ahmed]

@Dave Liao  Nice to meet you,I have worked with all atlssian products for 4 years

@Mandy Ross I'm working as Atlassian consultant for 4 years and did installation and implementation for multiple enterprise customers in Africa and Middle East

[Hakeem Olasupo]

I'm Hakeem by name, I'm a Product Designer and A Community manager for Ilorin Trello Community.

I'm glad to be here

[Dave Liao]

Welcome @Hakeem Olasupo ! Know any Trello Enterprise admins? Invite them to this group! 🙏

[Hakeem Olasupo]

Okay, I will do that

[Dave Liao]

Thank you! 

[Mandy Ross]

Welcome @Hakeem Olasupo ! Glad to see another Trello enthusiast on here!

[Taranjeet Singh]

Welcome to the group, @Hakeem Olasupo !

[Hakeem Olasupo]

Thanks 😊

[Patrícia Fortunato Montenegro]

Hello Everyone,

I'm Patrícia, and I'm here to learn and share more about enterprise topics from different points of view and situations with customers.

Thank you!

[Dave Liao]

@Patrícia Fortunato Montenegro - welcome Patricia! You're at e-Core? You've got great teammates - looking forward to crossing paths on Community, and hopefully at Atlassian Team!

[Taranjeet Singh]

Welcome to the group, @Patrícia Fortunato Montenegro !

[Patrícia Fortunato Montenegro]

Thank you, @Dave Liao

Yes, I'm an e-Corean 😃 ! I do great, teammates! 

For sure, I hope the same!

[Patrícia Fortunato Montenegro]

I appreciate that, @Taranjeet Singh 😃

Have a nice day ahead!

[Mandy Ross]

@Patrícia Fortunato Montenegro welcome to the enterprise group! Thanks for joining. 

[Patrícia Fortunato Montenegro]

I appreciate it, @Mandy Ross

Thank you!

😃