Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to upgrade Jira Service Desk Manually on server (Ubuntu)

Hi Team,

I would like a step-by-step instructions on how to upgrade to an higher version of Jira service desk (4.4.0) I already have Jira software installed. Just wanted to upgrade jira service desk manually. Is there a page i could follow or video etc?



1 answer

1 accepted

0 votes
Answer accepted
Alexis Robert Community Leader Oct 16, 2019

Hi @bibin.koshy , 


you can simply follow this guide with step by step instructions :


Let me know if this helps, 



Hi Alexis,

I have looked through this documentation. It is more about upgrading Jira software. There is only a brief section on how to upgrade Jira service desk, which is to go through the UI and upgrade from there. Is it possible to just upgrade the service desk on ubuntu? without upgrading Jira software?



Alexis Robert Community Leader Oct 17, 2019

Hi @bibin.koshy , 


it's exactly the same for upgrading Jira Software or Jira Service Desk, you just need to get the proper installation file.

Like bibin.koshy likes this

Hi Alexis,

Thank you so much for sharing this! 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Data Center

Architect your Atlassian Data Center Application (Jira, Confluence, Bitbucket) in Azure

Hello folks! To the member of organizations who are still running their Atlassian applications on the server, we are on the side of the bridge, and if we need to sail the boat with confidence either...

469 views 0 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you