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Jira Software and Jira Service Management Data Center 10.0 are now available

Hey there, Data Center community!

I’m excited to announce that Jira Software and Jira Service Management Data Center 10.0 are now available! This platform release delivers significant platform-level improvements for Jira, including security and compliance enhancements, increased scalability, and new productivity capabilities for end-users.

Platform releases drive significant value by allowing us to include multiple backwards-incompatible changes (or “breaking changes”) which establish a foundation for continuous improvement and value in future Data Center releases. Read on to explore how Jira 10.0 empowers growing enterprises to remain confident in their security posture while empowering users with productivity features optimised for easy collaboration.


Jira Service Management 6.0 was renamed to Jira Service Management 10.0

To streamline Jira Software and Jira Service Management releases, we renamed Jira Service Management 6.0 to Jira Service Management 10.0. It's simply a name change; no major compatibility issues are expected. More about the name change

 


Security and Compliance

Jira evolves to enhance security. Release 10.0 is the most secure yet, with updates to strengthen security. Safeguard critical applications and data with these enhancements:

Upgrade to Platform 7

Upgrades to Data Center’s shared stack of third-party dependencies resolves technical debt and removes application Gray APIs.

Upgrade to Groovy 4

We’re upgrading from Groovy 2 to 4 in Jira Service Management 10.0 to improve security, functionality, and syntax support.

Allowlist Velocity files on the file system

We're enhancing installation directories for Data Center products to improve security and enable customers to verify installations.

New default endpoint security annotations

We're introducing new annotations to enhance endpoint security, providing better access control. Revised to restrict access to intended users only.

 


Productivity and Ease of Use

Jira 10.0 empowers users to communicate more effectively and in their preferred medium. To increase the quality of how teams can collaborate, we’ve added some highly-requested features to the 10.0 release, such as:

Turn off the lights with the dark theme beta

Users can choose between a light and dark theme as their preferred interface, which helps with improved screen focus, reduced eye strain, and increased contrast for better accessibility.

⚠️ Unsupported areas

Because this feature is a beta release, some areas aren’t supported yet.

Avoid surprises with the change calendar

By creating freeze and maintenance windows in the change calendar, you can minimize service disruptions and efficiently plan changes to critical systems.

Request Type as a setup field.

We’ve added the Request type field in the issue view to streamline the experience of submitting requests.

 


Scalability

Jira 10.0 enhances administrators' insight into operations, boosts data control, and improves overall performance, resulting in increased productivity due to enhanced speed and usability.

View all assets imports from one place

Now, view status, history, and schedule of imports for all object schemas in one place. Easily schedule imports without conflicts. Customize imports for notifications on status updates to take prompt action with minimal effort.

 


Supported third-party platforms

We updated the application's supported platforms to ensure compatibility. This expands Jira's compatibility with secure and reliable platforms in your organization.

Java 17 becomes the default

Jira Software 10.0 and Jira Service Management 10.0 have been recompiled in Java 17 which has become the default language level. This means that earlier versions of Java will no longer be supported.

Frontend API changes

We’re improving and updating the code-sharing section of the Jira Data Center front-end API.

OpenAPI Standard for REST API documentation

A modernized look and feel for our REST API documentation now on the Swagger framework, making our API docs easier to navigate, find examples, and copy snippets from.

 


Many of you must be eagerly anticipating an upgrade, you can head over to our downloads page for the latest version of Jira or read the Jira Software and Jira Service Management release notes to learn more.

Thanks for being part of our Data Center community and please share any questions or comments below!

Jira Data Center Team

12 comments

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John Dunkelberg
Contributor
August 23, 2024

Thanks Andrzej.  Is there a timeline for when the first LTS on 10.x would be? I took a look over at the Roadmap, but it's more feature focused.

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Andrzej Kotas
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August 26, 2024

hi @John Dunkelberg yep 10.x LTS is coming and more on this will come in upcoming days. 

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Joel Buchan
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August 28, 2024

Great!

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Kristin Lyons
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August 28, 2024

 

Very excited for dark mode!  Also eager to check out the scalability features!

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Daniel Ebers
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August 29, 2024

Starting with a lower environment today we upgraded and we really liked it.
However, nearly no apps are compatible from the vendors but over time we are positive it will get better. :-)

One question - are we safe to assume there will be *no* further 9.x LTS, correct?

@Andrzej Kotas thanks for all the effort put into 10.0 to make it more secure, we appreciate that.

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Normann P_ Nielsen _Netic_
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August 29, 2024

@Daniel Ebers 

 

What did You like - what is different?

 

Ive installed a version not long ago - and from a UI/User perspective I did not find many changes...

Daniel Ebers
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August 29, 2024

@Normann P_ Nielsen _Netic_ for example, "Dark Theme" I tried, looks good.

Normann P_ Nielsen _Netic_
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August 29, 2024

@Daniel Ebers ok... i was hoping for more . Because out of the box i am not impressed (UI wise) ... but then again, no user education or transition needed....

 

Not saying good things are not there - under the hood.

Morten Stensgaard
Contributor
August 29, 2024

As a Customer, i'm not excited....not even that happy with version 10- Just to honest with you Atlassian, i'm actually highly disappointed.

 

For all our End users, we can basically sum the Release notes down to:

  • We've bumped the Version number to 10.x - Wuhuuuu
  • You can now go Dark......but it only works in some places!

 

Everything else "Released" is just removal of technical dept. for limiting our constant need for security patching - Something which apparently Atlassian defines as "new features" nowadays.

 

Most DC customer really don't care about Java 17, Groovy 7 or API changes(except for the breaking changes)

User Story
As a.....

Datacenter Customer 

I Want.....

Actual End User features delivered by Atlassian, such as:

  • Updating the UI to actually looking a bit like 2024
  • Advanced Roadmaps supporting custom fields incl. grouping
  • Automation for Jira: Getting proper support for Loop, Advanced Branching etc.
  • Automation for Jira: Support Assets - The Automation module in Assets is really BAD!
  • and 10.000 other requests by the community.....Please check your backlog for "Gathering interest" here

Actually you have released these features.....just ONLY for the Cloud - Have you thought about merging your Cloud and OnPrem codebase(Hint: Git actually supports this!)

 

So that I.....

Won't lose my users to yellow post-its, Email and Excel


Atlassian Datacenter development team:
Knock, Knock......Who's there?.......Silence(Have left for the Cloud Team)

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Normann P_ Nielsen _Netic_
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August 30, 2024

This should really have been in Jira 10 for me to see the difference (as an admin): https://community.atlassian.com/t5/Data-Center-discussions/Data-Center-Love-Month-OpenSearch-for-Confluence/m-p/2799857?utm_source=atlcomm&utm_medium=email&utm_campaign=&utm_content=post

And some general search improvements upon that:

Imagine having an index way faster than now, and the ability to not have to set a fixed searcher on a field - Free Text, Static etc, so for any field we could use SQL / splunk like searching......

 

project=X and hostname = "*docs*"

project=X and hostname = "docs"

project=X and hostname = "docs0?*"

 

Or even compare 2 fields of equal type in a JQL:

 

project=X and date1 > date2

 

Perhaps native funtions:

 

project=x and LCase(hostname) = "docs02.server.dom"

 

project =x and ToInt(myfield) > 3

 

And similar ...

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Morten Stensgaard
Contributor
October 15, 2024

Wow! Atlassian is moving fat on DC products now - Already 10.1 is released!
https://confluence.atlassian.com/jirasoftware/jira-software-10-1-x-release-notes-1431966268.html

70 Bugs(Most regression!) are fixed and 1 Fantastic new feature/suggestion!

Lets see the exciting new "features" delivered.....
https://jira.atlassian.com/browse/JRASERVER-43664

 

Thanks Atlassian....for taking 14 years , 4 months and 8 days to deliver 21 valuable characters to a startup bash script:

-Dfile.encoding=utf-8


It's incredible how the Atlassian Datacenter products are evolving these days - I'm quite sure my C-level Managers are going to be thrilled about their annual $200.000 annual investment in your Cloud product line, while we get absolutely nothing of value in return in Datacenter.

I will try to convince our management into blending these $200.000 US dollars notes instead - Way more fun to watch and then we can use the shreded notes for your upcoming 10.2 DC release! Wuhuuuuu....Confetti-money-canon!

Don't F"#% the customer Atlassian.......(Sarcasm removed!)

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Morten Stensgaard
Contributor
November 5, 2024

And now we've just found out that you are no longer supporting an installer for Version 10 - Not in Windows or Linux - Even Java seems to be installed manually.....

https://jira.atlassian.com/browse/JRASERVER-78049

 

NO clear information for ANY DC customers on this - The only way to find out, is to see the download page for version 10 no longer have .exe/.bin options in the download menu.

 

Additionally NO instructions or even guidance on HOW to then install your product in version 10!?

 

Atlassian - I'm flabbergasted by your ignorance.......I would even say arrogance for your customers here.

 

I'm considering to just postpone our Jira 10 upgrade just because of this - Then the end user must suffer from getting new features - I'm fed up with this upgrade/CVE nonsense and the increased risk of human mistakes.

I'm quite sure some of your customers will have issues with installing your product going forward - Even causing a broken installation = Longer Downtime = Unhappy end users.

 

For ANY other DC customer out there - Please vote for the above "suggestion"......or feel the pain of extra manual labour!

 

Kind Regards

Morten Stensgaard

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