Jira Service Management 6.0 will now be named Jira Service Management 10.0

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Platform Name Update | JSM 6.0 will be renamed JSM 10.0

Hello Data Center Community!

In March 2024, we announced that all Data Center products are getting a platform release. At that time, we announced that Jira Service Management 6.0 was designated as the upcoming platform version for JSM.

Based on what we heard from you, the differing numbers for our Jira product releases were causing unnecessary confusion. To help streamline these releases, we will introduce Jira Software 10.0 and Jira Service Management 10.0 in the Q3 2024 release.

With this change, no major compatibility issues are expected; it is simply a change in name.

This adjustment aims to synchronize the version numbers of Jira Software and Jira Service Management Data Center, as these products are consistently released together. The current naming system poses complexities that can lead to confusion during upgrades or when addressing CVEs. By aligning the version numbers, we aim to simplify the process of selecting the most compatible Jira versions.

FAQ	Answer
Why are you skipping versions?	Jira Software and Jira Service Management Data Center are always released together. We are aligning the versions to simplify the upgrade processes and reduce confusion.
What happens to the skipped versions?	The skipped versions don’t, and won’t exist.
Will there be any compatibility issues?	There will be no compatibility issues. This change shouldn’t affect already existing plugins.
How will this affect my current setup?	There will be no impacts to customers who are on supported versions of Jira Software or Jira Service Management. As a reminder, Atlassian supports all releases within the last two years. The full list of releases for Jira Software can be found here and Jira Service Management here. However, be sure to check that you haven’t built any automation that depends on Jira Service Management being 4 major versions lower than Jira Software.
How will this impact support and documentation?	There will be no impact on support or documentation.
Are there any changes to the upgrade process?	The upgrade process will not be affected.
How will this affect licensing and pricing?	There will be no impact on licensing and pricing
What are the benefits of this version alignment?	By aligning the versions, we aim to reduce customer confusion and simplify the process of selecting compatible Jira Data Center versions.

If any additional questions come up, please feel free to drop a comment below, and our product team will respond. Thank you!