Introducing Data Center Community licenses

[Lisa T_]

@Alison Huselidcould you clarify whether an organization that had previously qualified for Community server licenses still have to fill in that form page you linked to on your original post? I represent an organization that has qualified over 10 yrs ago for Community licenses.  Appreciate an answer.

[Christian]

Hosting Confluence Server on my NAS for 2 years at home now. Is my family an eligible non profit organization? Cloud is no option for me, too many showstoppers.

[Alison Huselid]

If you have qualified (and still qualify) for a Server community license, you will be able to qualify for the Data Center community license. You will still need to fill out the request form here  starting on Feb 2, 2021 as we will need to issue you a new key for Data Center.

[Lisa T_]

@Alison Huselid  thank you for clarifying that.  We are still qualified as we get our maintenance renewed every year.  I'll work with the organization director to fill in that request form.

[Daniel Varela Santoalla]

@Alison Huselid thanks indeed. However not all holders of Open Source licenses will qualify for Community Licenses (conditions are different), not to mention of course the gulf in cost between both licenses. What is the way forward for holders of Open Source licenses?

[Lisa T_]

I just went back to re-read the info email I received about the sunsetting of server licenses.  It seems there are two options for those organizations that were qualified for the free community server licenses as a non-profit, open source org, etc. - either a data center community subscription or a cloud community subscription.

I'm trying to understand the differences: is the data center community one still requires the organization to host the software themselves?  While the cloud community option is hosted by Atlassian but it is only offered at 75% off list prices to qualified non-profit, open source org, etc.?

Appreciate some clarification as my organization need to decide which way to go that is most cost effective overall.

[Alison Huselid]

@Lisa T_ your understanding is correct.  If qualified, with  Cloud community license, we host and you pay 75% off the list price for the license while with a Data Center community license, you'd continue to host it yourself as you do with Server and the license is free.

[Lisa T_]

@Alison Huselid  thank you for clarifying that.  We'll reassess our cost structure for JIRA (the only one we need) as we are trying to cut our AWS and man hours to support it.

[Alison Huselid]

Daniel Varela Santoalla we also offer our cloud products for free to the Open Source community. Any customer who qualifies for an Open Source server license also qualifies for this option. You would need to fill out the form and request the Cloud license specifically.  Starting on Feb 2, 2021, Cloud will be the only option available for new open source licenses.

If you have an existing open source server license, you'll continue to have access to maintenance and support for three years until Feb 2, 2024, the same as commercial license customers. 

[Webmaster SOMO]

This is really great news, thanks everyone at Atlassian!

[Jeff Blaine]

@Alison Huselid Thank you for the replies. There's a big concern that remains not clear enough for us. We've been issued community licenses for almost a decade. Nothing about our non-profit status or line of business has changed. I don't see any reason we would be denied a community Data Center license going forward unless Atlassian has changed the definition of who qualifies and is going to suddenly terminate license holders as part of this ongoing EOL for Server. We can't just apply for a DC community license one day and all of a sudden be rejected after owning community licenses for 8+ years. Could we get you or someone else if need be to comment on this topic?

[Alison Huselid]

@Jeff Blaine We haven't changed the criteria - if you are eligible for a Server community license, you are also eligible for the new Data Center community license. We are still asking current qualified Server community license holders to fill out the form in order to indicate their preference of Cloud or Data Center and trigger the creation of their new license

[Some User]

Anything for start-ups or incubators? We will be commercial, eventually, but we don't like clouds for security/PII reasons. The 10 user license would be perfect to get going, but then it looks like the only other option jumps to 42k, which we cannot do yet.

[Jeff Blaine]

@Alison Huselid After submitting the form at https://www.atlassian.com/software/views/opensource-community-additional-license-offer and indicating there that we already have a community license and need a DC community license, we're being redirected by a customer advocate to https://www.atlassian.com/software/views/community-license-request instead of being issued one.

[Dominique Nagpal]

But we can stay on server until End of life period, though? 

[Dominique Nagpal]

@Alison Huselid we can stay on Server licenses though until end of life Feb 2024, right? 

[Erival Teixeira]

@Alison Huselid for those who already have the server license, is it necessary to make a new request form?

[Alison Huselid]

@Erival Teixeira Yes, you will need to fill out the request form here as it will trigger us to issue you a new license key for Data Center.

[muratcabuk]

@Alison Huselid 

First of all, I would like to thank you very much for supporting nonprofit organizations. I think you are an example to many companies. We can encourage other companies for such support by referring you.

I have a question about the migration process.

How does the process work after we get our datacenter licenses?
- how long can we use our server licenses?
- Or, can we use our server licenses until all our migrations are finished?
- Or, will our server licenses be available in parallel until 2024?

I am asking these questions because we want to make a completely new installation. We do not want to move our old structure to the datacenter environment. therefore we will have to wait for the projects on the jira server to close.

[muratcabuk]

I asked Atlassian support about the status of datacenter licenses of nonprofit organizations. Atlassia's answer is as follows

"Server licenses will be able to be used in parallel with datacenter licenses until 2024."

Thanks again to Atlassian for their support to nonprofit organizations.

[Asai]

Hello, thank you for this.  I'm trying to re-apply for a non-profit license which we've had for 9+ years, but there are a couple of things in the application for that I'm not familiar with:  Registry Name and Registry ID.  Can someone clarify this?

[Alexander Pucher]

Thank you Atlassian for enabling non-profit organisations to stay on Atlassian Software.

It would have been a pain in the *ss to migrate our data off of Confluence. And since we are on a pretty tight budget, we would not be able to buy the cloud subscription - even with the your neat non profit discount.....

[kayode.faith]

Late to the game as I have been in communication with a customer advocate for the past two days without a clear answer.

Thank you.

[Simon Wiest]

Thank you, Atlassian, for continuing a free option for a self-hosted community license (data center). To my understanding this covers the Atlassian side, so what about third party Marketplace apps?

The original announcement of this post states "free Data Center Community subscriptions (covering both product and Marketplace apps)" - on the other hand the pricing FAQs within the Marketplace say "Community and open-source licenses are not available for Data Center apps."

Which is the policy to expect, free Marketplace apps for community data center subscriptions or not?

[Matthias Gaiser _K15t_]

@Simon Wiest, I've successfully switched from a community server license to Data Center a while ago - and it was no problem at all to get the free licenses also for the marketplace apps 😀