📢 Breaking News: SLA Time and Report launches on Data Center!

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We are excited to announce that SLA Time and Report is now available for Data Center – another step toward optimizing your processes!

New opportunities for your business:

✅ Customize SLAs flexibly for your business needs. Tailor SLAs for various task types and adjust them to seamlessly fit your team's workflows.

✅ Monitor SLA performance in real-time. Instantly updated data ensures you can respond promptly to critical issues without delays.

✅ Track performance with comprehensive, real-time monitoring. Stay informed with a clear dashboard displaying detailed SLA metrics, statuses, and performance indicators.

✅ Generate detailed and insightful reports. Access in-depth performance reports with export and scheduling options for better SLA analysis.

✅ Receive fast, high-quality support. Our team guarantees responses within 24 hours so you can keep your business running smoothly.

✅ Scale effortlessly for large teams. The Data Center version ensures stability and reliability for enterprise-level operations.

✅ Ensure top-level security. The Data Center version complies with enterprise-grade security standards, providing robust protection for sensitive data.

Key benefits of using the app:

1. Proactive SLA Management 

With real-time tracking and monitoring, SLA breaches are reduced at scale. Gain full visibility into SLA statuses, ensuring your team consistently meets high service standards.

2. Flexible SLA Configuration 

Adapt SLAs dynamically with advanced settings for start, pause, and stop conditions. Flexible SLA settings allow you to adjust start, pause, or stop times to meet your team’s needs.

3. Tailored SLA goals for critical operations

Define and adjust SLA goals based on priority, task criticality, severity, or other criteria to align with large-scale business needs. Service level tracking is more precise and adaptable for enterprise workflows.

4. Centralized SLA monitoring 

The SLA Grid consolidates all active SLAs in one centralized location. Monitor SLA statuses across multiple projects effortlessly, leveraging sorting, filtering, and real-time analysis tools for optimal control.

5. Comprehensive SLA reporting 

Generate detailed, customizable reports to analyze SLA compliance across departments or teams. Filter reports by project, assignee, and issue status, and export data in formats such as CSV or Excel for further enterprise-level analysis. 

6. Integrated SLA Metrics 

Monitor SLA metrics directly within individual Jira issue pages. View time remaining until SLA deadlines are breached, enabling enterprise teams to prioritize tasks effectively and maintain operational excellence.

       7. Enhanced visualization with SLA charts 

Use powerful visual tools to monitor completion rates, evaluate performance by assignee, and identify trends that impact service level objectives, ensuring continuous improvement at scale.

🎯 Try it today! Visit the Atlassian Marketplace and discover how SLA Time and Report for Jira can revolutionize your SLA management.

Stay tuned for more updates – see you soon!