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Alina Kurinna _SaaSJet_
Atlassian Partner
Product Marketer
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https://saasjet.com/
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Re: Time to First Response
Question
Answered Monday
Best practices to improve SLA Performance in Jira: automation, escalation, and monitoring
Article
Posted Friday
Re: What’s the Best Way to Handle SLAs for Multiple Teams?
Question
Answered February 25, 2025
Re: How to fix SLA time
Question
Answered February 25, 2025
Re: stopping the time until the first reply by a comment...
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Answered February 25, 2025
🎯 How Enterprise companies achieve 99.9% SLA compliance in Jira
Article
Posted February 19, 2025
Re: Struggling to calculate mean time to resolution with...
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Answered February 19, 2025
Re: Setting-up SLA in JIRA Software projects
Question
Answered February 17, 2025
Thank you for your kind words! 😊 That’s a great question...
Article
Commented February 16, 2025
Re: How to Define SLAs to Exclude Weekends
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Answered February 14, 2025
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