Crowd is syncing users from Azure Ad without group member-ships.
Audit log says "user xy created" and "group xz created" but user is not added.
The problem is that crowd startet to forget existing memberships.
Thank you for reporting this issue. There is a public-facing bug report for it now: Azure AD synchronisation remove membership
For status updates, please watch that ticket. If you comment or vote on it you will automatically be added to notifications.
I would like to share this knowledge base article with a workaround: Export Azure Active Directory Users & Groups and Import into Crowd
Just wanted to call everyone's attention to the patch releases and other recent comments on the bug report: Azure AD synchronisation remove membership:
The fix is available in Crowd 3.0.3, Crowd 3.1.4 and Crowd 3.2.2. It may however occur that Crowd continues to incrementally synchronize with Azure AD, not picking up the existing memberships. In such case please:
- Uncheck the "Enable incremental sync" checkbox
- Click the "Update" button
- Check the "Enable incremental sync" checkbox
- Click the "Update" button again
Hello @Benjamin Brummer
Same behaviour here on two test instances (Crowd v3.1.2 & v3.2.1), Crowd's native Azure AD connector has lost all memberships, though synchronisation status is successful. I guess there must have been some changes on Azure AD side.
As a workaround you might want to take a look at and/or install the ODCC plugin which does not seem to be impacted according to my tests.
Important disclaimer: I work for the vendor of the ODCC plugin.
We also provide an emergency script that allows you to import your Azure AD users and groups in an internal Crowd directory if something goes wrong with Azure AD connectivity. This can help you to regain access to your applications if you're stuck right now. Please note that you don't need a license for this script.
Hello Atlassian Community! I'm Teresa, the Product Marketing Manager for Jira Service Desk Server at Atlassian. I'm excited to announce two exciting releases for Jira Service De...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs