We already have Jira and Confluence instances up and running. We are in the process of evaluating crowd before taking it to production. We had one query with number of users allowed after integration.
Currently, in Jira we have license for 2000 users only. (1400 users present as of now)
And in Confluence, we have for 2000+ users. ( 2000 plus users present as of now)
When we integrate crowd with Jira and Confluence and enable SSO, all users present in confluence are seen in Jira as well. So effectively, we see union of both application users in Jira as well as confluence. (which is 2221 as of now). Since we have licence only for 2000 user in Jira, we were wondering if we will face any issue after integrating Jira with Crowd.
Please help us understand the licencing procedure with crowd. After integration, does it mean we will get license for 2000(jira) + 2000(confluence) licenses? So that we can use one license for a user present in both jira and confluence? That would minimize the licensing costs. Please clarify the same.
Please note that each applications have a different way of counting their licensed users. For example, JIRA count the licensed users by counting users that have "JIRA User" permission. So even if it integrated with Crowd, as long as the amount of users that have "JIRA User" permission is still less than 2000 you should be fine.
Confluence count the amount of licensed users by counting the users that have "Can-Use" permission. Same like JIRA, even if its integrated with Crowd, if the amount of users that have "Can-Use" permission is less than 2000 you should be fine.
For Crowd, Crowd will count the amount of licensed users by counting users that have the capability to authenticate against Crowd or any other applications integrated with it. For example you have 150 unique users. 60 unique users can authenticate against Confluence. Out of those 60, 30 can authenticate againts JIRA. Currently the amount of licensed users for Crowd is 60. Different 10 users can authenticate only to Crowd, then the licensed users of Crowd currently is only 70 since the other 80 is not configured to be able to authenticate against any application.
Hope it helps.
Indeed it is correct. Please refer to our license documentation for detailed information regarding this here:
Hope it helps.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events