When using Crowd to handle SSO for Google Apps, the user cannot change the password within Google Apps since he is directed to Crowd. This is a problem since non-web email clients use the Google Apps credentials and not Crowd. Either Google needs to provide a way to change their internal password while SSO is enabled or Atlassian needs to fix Crowd to update the internal Google password.
Yep, this is a known limitation with the Google Apps API. - http://confluence.atlassian.com/display/CROWD/Configuring+the+Google+Apps+Connector#ConfiguringtheGoogleAppsConnector-TheInsandOutsofSSOwithGoogleApps
Log a ticket with Atlassian at jira.atlassian.com but I think they are pretty much relying on google.
Alternatively you could talk to us (Appfusions) as we have a Google Apps Authenticator so you are at least using your Google Account as the master rather than delegating to crowd.
Hello everyone, I am a product manager in the Jira Cloud team focused on making sure our customers have a delightful experience using our products. Towards that goal, one of the areas which is extr...
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