Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,467,536
Community Members
 
Community Events
177
Community Groups

Crowd not working anymore after adding to many users. How do I revert?

Hi,

I added an application link with a few groups linked to it. After this I could not access to Crowd anymore. Here is the message I'm having:

Your current license does not permit the number of users you have configured in Crowd, please upgrade to a new license, or contact Atlassian Sales Support.

So I obviously want to fix this but there is no access to the admin panel anymore... HOW DO I FIX THAT?!

4 answers

1 accepted

0 votes
Answer accepted

The best way to do this is to create an evaluation license and implement it to your Crowd server so that you would be able to log-in into it.

After youa re able to log-in please reduce the number of licensed users on your Crowd and re-implement your commercial license.

Hope it helps.

Cheers,
Septa Cahyadiputra

Hi Septa, thanks for your answer.

I mark your answer as the correct answer.

However I did it otherwise: I just restored the backup database from yesterday.

Cheers!

Nevertheless I think this behaviour is totally unacceptable.

Yeah, that would work also :).

BTW: To get a eval licence to fix this you need the server ID which you can't get to as you can't log in. It can be found in <crowd data dir>/crowd.cfg.xml

 

Thanks for the file location.

This situation is totally ridiculous. shameful

I am having the same problem.  The 'fix' you described is a complete hack.  I agree with Samuel that this behavior is totally unacceptable.  I have a lot of appreciation for Atlassian and the products you make, but this ridiculous.

Is this behavior change in the latest Crowd versions? We are on 2.72 and just experienced this. 

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events