Crowd-UI (Server) is not rendering + only appears as text Edited

Server: Ubuntu 16:04 LTS

ressources (RAM, CPU, ...): more than enough

 

Whitout any changes at the configuration of our server or our Crowd-Installation ... from one moment to the other the Crowd-UI is not rendering + only appears as text.

The problem occured while using crowd 2.12.0.

Restarting crowd while clearing the felix-cache and/or upgrading to crowd 3.0.1 generated no solution.

 

All other functions of Crowd are running properly.

 

Any idea?

 

Thank you!

 

Crowd_Screenshot_UI_not_rendering.JPGStephan

1 answer

1 accepted

2 votes
Ann Worley Atlassian Team Nov 07, 2017

The symptoms you describe are consistent with this bug: Tomcat7 produces corrupted gzip response with newest zlib (1.2.11) library

Please try the workaround described in the bug report, and let us know if Crowd renders the login page properly afterward.

GREAT! Thank you very much!

We decided to use the second workaround (> compression = off) for the next weeks or months ... so that we can wait until a new zlib-version that works properly is published.

Then we will set this back to "compression = on".

Ann Worley Atlassian Team Nov 08, 2017

Thanks for following up to let the Community know it was that bug, and how you decided to handle it. :)

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

851 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot