Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Crowd-UI (Server) is not rendering + only appears as text


Server: Ubuntu 16:04 LTS

ressources (RAM, CPU, ...): more than enough


Whitout any changes at the configuration of our server or our Crowd-Installation ... from one moment to the other the Crowd-UI is not rendering + only appears as text.

The problem occured while using crowd 2.12.0.

Restarting crowd while clearing the felix-cache and/or upgrading to crowd 3.0.1 generated no solution.


All other functions of Crowd are running properly.


Any idea?


Thank you!



1 answer

1 accepted

2 votes
Answer accepted
AnnWorley Atlassian Team Nov 07, 2017

The symptoms you describe are consistent with this bug: Tomcat7 produces corrupted gzip response with newest zlib (1.2.11) library

Please try the workaround described in the bug report, and let us know if Crowd renders the login page properly afterward.

GREAT! Thank you very much!

We decided to use the second workaround (> compression = off) for the next weeks or months ... so that we can wait until a new zlib-version that works properly is published.

Then we will set this back to "compression = on".

AnnWorley Atlassian Team Nov 08, 2017

Thanks for following up to let the Community know it was that bug, and how you decided to handle it. :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

171 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you