Authentication against internal crowd in Atlassian cloud

[Steve Gargan]

We're currently deploying a Crowd server internally and have a number of different applications authenticating against it. We'd like to move to cloud hosting for our Atlassian products and would like to be able to authenticate our apps against the internal version of crowd in cloud. Is this possible?

[Gustavo Refosco]

Hi Steve,

This isn't possible as users of applications hosted internally can't be managed by Cloud, and the same goes for the opposite way. That being said, all your users in Cloud applications must be managed within Cloud.

If you are going to use JIRA Cloud, it can manage your users also for Confluence Cloud and Bamboo Cloud.

Going further and assuming you will likely need to have all the users you currently have in Crowd imported into your Cloud applications, you can follow the steps in https://confluence.atlassian.com/pages/viewpage.action?pageId=442271568 to export your Crowd users to a CSV file, so the Cloud Team in Atlassian Support can import then to your Cloud instance.

Regards,

Gustavo Refosco