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what is causing these failed to add entry errors?

Good morning,

Lately, my users have been experiencing frequent issues saving edits or creating pages. The log shows the following:

2019-10-22 16:05:30,069 ERROR [http-nio-8080-exec-1] [core.persistence.hibernate.HibernateObjectDao] reIndex Unable to reIndex object: page: 2019-10-22 (page name) (52658422) -- Failed to add entry to queue
-- referer: https://(site) url: (site) | traceId: 315213d9e62d0466 | userName: user
com.atlassian.confluence.api.service.exceptions.ServiceException: Failed to add entry to queue

Before I do a reindex, has anyone else encountered this issue and found a solution?

1 answer

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Answer accepted

Hello Tom, 

First of all, welcome to the Atlassian Community. It is good to have you hear! :)

I found a similar question solved by an Atlassian Team's member here:

In fact, she advised to follow an article that talked about solving the problem by rebuilding content incides from Scratch, and delete the <confluence-home>/journal/main_index file then restart Confluence.

I hope this will help.

Have a nice day! 

Hello Boris, thank you for your reply. I will reindex thanks.

You are welcome! 

As an update to this issue, Atlassian looked at the server and confirmed that a reindex was required and furthermore, that the server needed additional mysql connections.

Like Boris MBOUMEHANG likes this

Great news @Tom_tom !

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