user tags are displaying instead of names

Sonya Petkunas July 19, 2021

I am getting reports from our users that the user tag (ex. User 2354e) is displaying instead of the users name in various parts of Confluence and Jira, even in page information. Anyone else noticing this the last few days? I am unable to find a report/bug for it.

userid.png

 

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2021

@Sonya Petkunas Are you still having this issue?

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