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upgrade failed after upgrade from 7.1 to 7.13

Getting this message 'Invocation of method 'isShowSignUp' in class' after upgraded to 7.13.3. Here are the steps we did for upgrade

 

1. Installed 7.1.0 on new server

2. configured with new DB

3. export xml from old server

4. import xml on new server

5.upgraded to 7.13.3

6. getting exception during start up

3 answers

0 votes
Daniel Ebers Community Leader Aug 20, 2022

Because the question to troubling upgrade processes repeats recently in Community here more of a basic recommendation:
If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations.
You can locate a partner near you from partner directory:
https://partnerdirectory.atlassian.com/

Regards,
Daniel

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