upgrade failed after upgrade from 7.1 to 7.13

[M Balu]

Getting this message 'Invocation of method 'isShowSignUp' in class' after upgraded to 7.13.3. Here are the steps we did for upgrade

1. Installed 7.1.0 on new server

2. configured with new DB

3. export xml from old server

4. import xml on new server

5.upgraded to 7.13.3

6. getting exception during start up

[M Balu]

@Brant Schroeder Thanks for the reply

we fixed this issue with below settings done

https://confluence.atlassian.com/confkb/warning-recovery-file-generation-failed-424315566.html

[Brant Schroeder]

@M Balu welcome to the Atlassian community 

Have you tried this yet to resolve your issue? https://confluence.atlassian.com/confkb/confluence-returns-system-error-due-to-invocation-of-method-isshowsignup-in-class-com-atlassian-confluence-user-actions-loginaction-threw-exception-java-lang-nullpointerexception-at-login-vm-693899125.html