unknown attachments

Hi im using zen Intranet and im attaching images in menu, after publishing it showing unknown attachments error

1 answer

0 votes


For unknown attachments in Confluence, generally this behaviour will only be displayed if Confluence is not able to retrieve the attachments in the instance. What we are not sure yet is if this is caused by the theme or the Confluence instance is not able to do it, anyway. Good tips to gather a better picture form the issue could be:

  1. Try to run Confluence under Plugin Safe Mode or set the Confluence theme (Admin > Look&Feel > Themes) to default and see if the attachments are not foudn there.
  2. Check for the unknwon attachment name and see if this is located at Confluence page/instance through *Tools >Attachments*. If not, try to re-upload the attachment and see if the same behaviour will happen

Hope it helps ya!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

998 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you