unable to manage plugins or edit pages

Hi Team,


we are facing an issue in our installation which doesn't allows us to edit any pages. We tried to disable some of the the plugins and it was impossible too.


We have checked that the base URL is matching in the Confluence configurations.



2 answers

0 votes

If you can't create or edit pages, then that probably means you have an expired evaluation licence or you have gone over the number of users your licence allows for.

Check the users and licence pages for info (there should be a highlighted box telling you if you're over)

Hi Nic,


Thanks for your help, We have checked the license and It is been applied correctly and we are still under using the user count.  



Ok, can you describe exactly what "can not edit" and "cannot change plugins" really means.  Do the options appear?  Errors when you try to change things?

Hi nic,


After editing a page and tryed to save we encounter an error message 


Same message, if I tried to disable a plugin.



Ok, that's happening after the licence checks.  Could you read the logs to see what it's doing?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Dec 18, 2018 in Confluence Cloud

Happy holidays from our team to yours!

Hi Community!  2018 was filled with changes for our team, both big and small, and we've taken a lot of time to both celebrate our wins and recognize areas of improvement. One thing that we're a...

469 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you