spaces where disappeared from my spaces

[khaled alkhaldi]

there was a lot of pages and work that we were working on it for more than 2 years 
currently we cannot see our spaces and pages ?? 

[khaled alkhaldi]

Hi @Barbara Szczesniak thank you for your reply 

The spaces were disappeared from confluence only, but jira still available, 

we are using jira to manage our development tickets as daily tasks 

so as mention if we did not use jira products from more than 120 days but we are using jira every day 
and @Fabio Racobaldo _Herzum_ yes I'm an admin but couldn't reach to any solution 

[Barbara Szczesniak]

@khaled alkhaldi Also, has anyone used your Confluence instance recently? This page explains what happens when your plan is inactive for 120 days: https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/ 

[Fabio Racobaldo _Herzum_]

Hi @khaled alkhaldi and welcome,

could you check with an internal Admin if you have permissions to access that spaces/pages?

Fabio