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reset password issue - link in email not working


When a user tries to reset his/her password a link is sent as expected. Then the user enters his/her new password twice and then the following error message appears:

Anyone having the same issue? Just installed the Version 7.18.1 - has it to do with this version? Thanks.

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    User [Anonymous] does not have the required privileges.

Referer URL


2 answers

1 accepted

1 vote
Answer accepted

Hi there. We are currently having the same issue on version 7.13.7 (which has had the same security fix applied to it as 7.18.1)

Atlassian have confirmed that it is an issue, and have raised a bug ticket:

0 votes

We from Team XALT have a running workaround plugin for our customers - no guarantee! Tested on multiple systems.

Check out and feel free to download BUGFIX

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