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"Your confluence instance is already completely setup" Looping

Hello --


We wanted the URL to not have a port at the end of it, and tried to switch the connector in server.xml to listen on port 80. 

This didn't work, and looped us to http://localhost/bootstrap/selectsetupstep.action

and the text on that page is:

Your confluence instance is already completely setup.

Return to Confluence.


I set everything back, and this still loops. (now http://localhost:8090/bootstrap/selectsetupstep.action


Your confluence instance is already completely setup.

Return to Confluence.) 

Why does this think its the setup page, and that that i want to do additional setup?

Do i need to change something in the SQL database?  We are really stuck.


Thanks in advance,



3 answers

Hello Josh,

Did You find the soluton for this problem?
Did reinstall and restore worked?
I'm having the same issue and i'm really dont know what to do

I have same issue. Did anyone find a solution?

0 votes
AnnWorley Atlassian Team Apr 24, 2018

Hi Josh,

I had this happen on a test instance and it was my browser cache. Just in case, please try clearing your browser cache or using a browser that has not cached the error page.

What happens when you use the "Return to Confluence" option? That worked on my instance.

Please also try the login URL directly: <Base_URL>/login.action

I look forward to hearing how you fare.



Sadly, all of those take us to the same screen. 


I think we will reinstall, and restore from a backup.


Thanks for your help!

I am having the same problem.

I tried the solutions recommenced by all of you but without any effect.

I'm Using a virtual Machine in Windows Server 2012. 8 GB RAM, 2 Processors; 

I am using JIRA software too Server version;

Confluence Server Version too; 

I followed this steps:


Someone can help? 


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