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"Your confluence instance is already completely setup" Looping

Hello --

 

We wanted the URL to not have a port at the end of it, and tried to switch the connector in server.xml to listen on port 80. 

This didn't work, and looped us to http://localhost/bootstrap/selectsetupstep.action

and the text on that page is:

Your confluence instance is already completely setup.

Return to Confluence.

 

I set everything back, and this still loops. (now http://localhost:8090/bootstrap/selectsetupstep.action

 

Your confluence instance is already completely setup.

Return to Confluence.) 

Why does this think its the setup page, and that that i want to do additional setup?

Do i need to change something in the SQL database?  We are really stuck.

 

Thanks in advance,

josh

 

5 answers

Hello Josh,

Did You find the soluton for this problem?
Did reinstall and restore worked?
I'm having the same issue and i'm really dont know what to do

I have same issue. Did anyone find a solution?

0 votes
Shivangi Nayak
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 03, 2023

Please verify confluence user account has the Full Permission to both the 'Confluence_Home' and 'Confluence_Install' Directory.
Issue might be caused due to insufficient permissions

Issue still reachable. I ran standalone confluence with command:

atlas-run-standalone --product confluence

And got the same message. Maybe i did something with atlas-run-standalone before, that caused something to enter a non-favourable state, but i cannot put my finger on it.

0 votes
Maikes
Rising Star
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Sep 18, 2019 • edited

I am having the same problem.

I tried the solutions recommenced by all of you but without any effect.

I'm Using a virtual Machine in Windows Server 2012. 8 GB RAM, 2 Processors; 

I am using JIRA software too Server version;

Confluence Server Version too; 

I followed this steps: 

https://confluence.atlassian.com/conf59/database-setup-for-sql-server-792499576.html

 

Someone can help? 

Meikes

Maikes
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 25, 2019

Solved

Hi Maikes

How did you solve the problem?

0 votes
AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 24, 2018

Hi Josh,

I had this happen on a test instance and it was my browser cache. Just in case, please try clearing your browser cache or using a browser that has not cached the error page.

What happens when you use the "Return to Confluence" option? That worked on my instance.

Please also try the login URL directly: <Base_URL>/login.action

I look forward to hearing how you fare.

Thanks,

Ann

Sadly, all of those take us to the same screen. 

 

I think we will reinstall, and restore from a backup.

 

Thanks for your help!

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