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public links options not available

Edited
Lewis Hall
Lewis Hall Jan 28, 2021

Hi

Im following instructions here but there is no menu item for 'public links' https://confluence.atlassian.com/ge/public-links-979425312.html

Anonymous access is definitely turned off. I've looked everywhere.

Sounds like a very useful feature if someone can point me in the right direction please??

Cheers! 

 

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Matt Reiner _K15t_
Matt Reiner _K15t_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jan 29, 2021

Hey @Lewis Hall

I've seen on another post that someone had to open a case with Atlassian to fix this. I'm not sure what they did, but they were able to get the setting to appear.

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Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jan 28, 2021 • edited

Are you a product admin?

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Lewis Hall
Lewis Hall Jan 29, 2021

Hi Brant, yes im the site and org admin. Cheers!

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Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Feb 02, 2021

I was out that last few days, were you able to make any headway on the issue.   Also found out that public links is being slowly rolled out so you might not have access to it yet but could request it through a support request.

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Lewis Hall
Lewis Hall Feb 03, 2021

Hi Brant I created a support ticket and Atlassian were able to turn it on for for me. Cheers!

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