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public links options not available



Im following instructions here but there is no menu item for 'public links'

Anonymous access is definitely turned off. I've looked everywhere.

Sounds like a very useful feature if someone can point me in the right direction please??



2 answers

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Answer accepted
Matt Reiner _K15t_ Marketplace Partner Jan 29, 2021

Hey @Lewis Hall

I've seen on another post that someone had to open a case with Atlassian to fix this. I'm not sure what they did, but they were able to get the setting to appear.

Are you a product admin?

Hi Brant, yes im the site and org admin. Cheers!

Brant Schroeder Community Leader Feb 02, 2021

I was out that last few days, were you able to make any headway on the issue.   Also found out that public links is being slowly rolled out so you might not have access to it yet but could request it through a support request.

Hi Brant I created a support ticket and Atlassian were able to turn it on for for me. Cheers!

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