paste leads to page not found

Nathan Hans October 14, 2015

I have a user that is trying to paste from a website in IE10(10.0.9200.17492) and he's getting 'Page Not Found'.

I tried using my user and that doesn't work on his PC, but I can paste on my PC.

 

I tried a PC with IE9 and that doesn't work either.

 

BTW I'm trying to paste the first 2-3 lines of the wiki sheep entry: https://en.wikipedia.org/wiki/Sheep

2 answers

1 accepted

1 vote
Answer accepted
Nathan Hans October 14, 2015

Thanks Guilherme,

 

We were able to trace it to Internet Settings. The user's computer thought our server Confluence was an internet site. We switched it to an intranet site and it works. Thanks very much.

Igor Styrman April 27, 2018

This worked for me too, thank you.

 

But why on earth would paste to confluence editor not work in internet?

0 votes
Guilherme V.
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2015

Hey there Nathan,

I found this Atlassian Answers that can give you some tips about it. The issue was that a third party plugin was blocking the rich text format to be copied. Then the user ran Confluence in Safe Mode and it worked.

Cheers,

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events