my confluence cloud instance is unusable

Ariovistus June 3, 2022

https://retro3223.atlassian.net/wiki

some sort of javascript error is causing a completely blank screen in firefox and chrome.

could we please get it fixed?

1 answer

2 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 4, 2022

Hi @Ariovistus 

The community can't really fix anything on your instance. I would suggest if you are indeed using a premium version of confluence, to address this issue to Atlassian's support and raise a request.

Regards,
Alex

Ariovistus June 4, 2022

Ah, thank you. I wasn't sure where to direct the ticket

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2022

As a side note, if you use a lot of addons in your browser you might want to try using an incognito window first to see if it's related to the browser plugins :)

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