lot of errors in the atlassian confluence log when we were trying to login again giving us the 401

[Rajratan Dahane]

2017-11-06 23:11:23,628 WARN [ajp-nio-8009-exec-33] [atlassian.seraph.auth.DefaultAuthenticator] getUserFromBasicAuthentication getUserFromSession : Exception trying to login 'hpconsult.im' via Basic Auth:com.atlassian.seraph.auth.AuthenticatorException: UnknownError com.atlassian.seraph.auth.AuthenticatorException: UnknownError … Caused by: org.springframework.ldap.LimitExceededException: Referral limit exceeded; nested exception is javax.naming.LimitExceededException: Referral limit exceeded [Root exception is com.sun.jndi.ldap.LdapReferralException: [LDAP: error code 10 - 0000202B: RefErr: DSID-03100781, data 0, 1 access points ref 1: 'ap.pg.com' … Caused by: javax.naming.LimitExceededException: Referral limit exceeded [Root exception is com.sun.jndi.ldap.LdapReferralException: [LDAP: error code 10 - 0000202B: RefErr: DSID-03100781, data 0, 1 access points ref 1: 'ap.pg.com'

[SMS]

Hi there,

Are you using AD or LDAP? It sounds like your DN might not be correct.

Have a look at LDAP Integration Fails with LDAP Error Code 10 for more details on how to resolve that.

Kind Regards,
Shannon