korean letters are shown square box in confluence

[Hyunmin Kim]

[Suvradip Paul · Accepted solution]

Hi @Hyunmin Kim ,

Thanks for raising this in community.

You have mentioned this as Confluence Cloud issue, there is similar issue reported in Confluence Server - https://confluence.atlassian.com/confkb/korean-characters-display-as-square-characters-in-jira-chart-macro-1063565391.html.

Could you please check it if it's for confluence server?

Cheers

Suvradip

[Hyunmin Kim]

Hi, @Suvradip Paul 

It is issue in confluence cloud , no sever

I think it is same issue with metioned it by you

[Suvradip Paul]

Thanks @Hyunmin Kim  for responding and confirming the issue is same. The solution suggested here can't be applied in cloud because it's server specific.

Could you please raise an issue with Atlassian Support - https://support.atlassian.com/contact/ ?

Cheers

Suvradip

[Hyunmin Kim]

Ok. I'll contact via link

[Shannon S]

Hi @Hyunmin Kim,

Thanks for raising this on Atlassian Community. There's a known issue with Jira Chart macro and CJK (2-byte characters):

• CONFCLOUD-67997 Square character when previewing Jira chart macro with CJK 2-byte characters

Unfortunately, there's no workaround at this time, but I hope that helps explain the problem you encountered. My sincere apologies, since I know this isn't the answer you're hoping for. I hope we can see a resolution soon. Please visit the Atlassian Cloud Bug Fix Policy to learn more about how we prioritize our bug fix efforts. 

Take care,

Shannon | Atlassian Community Support