My team can no-longer save inline comments on Confluence pages - unfortunately, I can't track down at what point (as it relates to Confluence or add on updates) this issue started occurring, although I first noticed it the 3rd week of January.... I have tried adding inline comments both as an admin and a regular confluence-user with no success. Any help would be appreciated (please note, the issue appears in both Chrome and Firefox browsers).
Well not for me...!! Just noticed that Confluence Cloud is not saving the comments seems somewhat erratic. some pages do some don't.
I think the problem might be only with the Cloud version. No idea why but guessing something to do with the slow server response.
I'm having the same problem. I'm also pretty frustrated with this customer service process. Is this really the only way to get bug/ technical issue figured out? Is there a customer support person listening here? If so, please help! Inline commenting is a crucial feature in Confluence!!!!!!!!
Hi @Chris Mitchell ,
Your question is water under the bridge, but as an alternative to Confluence inline comments, you can try our Talk - Advanced Inline Comments for Confluence app. It levels up your inline comments in Confluence:
These little features make your experience with Confluence inline comments far better.
We are using the cloud version. We noticed this issue towards the end of last week.
It is easy to reproduce. Simply create a new page with "hello world" on it. Note: there are two spaces between "hello" and "world". That forces a non-breaking space " " in order to retain the double space when rendering the HTML. That is causing the problem.
Strangely, even if you delete all content from the page and start again, the problem persists. It appears the " " is damaging something in the non-editable part of the page.
Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events