Hi,
my company are using confluence cloud.
at specific spaces, when we tap sidemenu, it always infinite loading and can't expanded
Anyone have ever experience the same problem?
Thankyou
Hello @Kusuma Seta
Couple of questions:
Let me know more about this issue.
Hi @Nikola Perisic ,
1. Yes still
2. Browsers
Several coworkers in same division trying to access the page having the same issue. I will collect their browser versions and name.
I currently using chrome browser.
3. Yes, I tried incognito,
First it give error, then after a few refresh, the content loaded
but after that, I got the same error
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Okay, now I would need two screenshots:
1. Screenshot from the chrome development tools, more specifically the Networking tab
On Chrome:
2. Screenshot from the development console, which is everything mentioned from above but the Console tab - we are looking for errors with 400 or 500 (something in between that range)
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Hi @Nikola Perisic ,
this is what i captured,
We've got several 409 error. if we got "something went wrong"
But, if we refresh the page, until got the content tree..
we tap / click the tree, it wont expand and no error 400-500
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@Kusuma Seta Have you created pages like this previously? - deleting an old page and making a new one with the same name as the deleted pages?
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I've also added atlassian tag for higher visibility.
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I can't recall, about delette old page and make a new one with same name.
Should I ask administrator for list of create/deleted pages history to track this?
Can this be fixed by deleting some posts and where can we delete this without having the tree.
My known latest activity is creating pages with board named same with the page, but can't recall which one.
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Hi @Nikola Perisic ,
Thankyou for attlassian and your support,
somehow the page manage to load normally now
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