Hi, We current have a 25 user licence for confluence/gliffy/scroll pdf/graphviz, and need to add more users.
If we need another 10 users, can we buy a 10 user pack, or do we need to increase it to the 50 user tier ?
You definitely need to move to 50 User Tier, and all the Add-ons (Gliffy et al) need to match (e.g. 50 User Tier). Next is 100 Users, and so on.
I think the general rule if you have remaining support, e.g. 2 or 3 year remaining, upgrade math is:
[new license cost] - ( [current license cost] / 2 )
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