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how to ensure that completed tasks stay checked

Hi, 

 

we are using Confluence for a big part to administer to-do-list for internal and external team members - so we work with tasks.

Many of our team members reported that already completed (check-box marked) tasks seem to re-appear as incomplete (not checked) when the program is opened again.

This can be very confusing with long to-do lists. 

Anybody has an idea what to do?

Thank you so much!

Best,
Yvonne

1 answer

0 votes

Hello Yvonne,

Welcome to Atlassian Community! It's nice to have you.

I'm aware of an issue where if someone edits a page shortly after (or while) checking off a task, it won't save properly:

  • CONFSERVER-29341 New task list check marks clear if one edits the page soon after marking tasks complete

I would recommend having your colleagues make sure not to edit the page shortly after or while checking off a task, and see if the issue improves. In addition, if you notice any other circumstance under which this occurs, please let me know!

Regards,

Shannon

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