how long confluence license configuration takes?


I started installaing the confluence on my windows server 2012. After specifying license key and hit Next, it says "Configuring your license key. This can take a while". How long does it take to finish this?




3 answers

It shouldn't take much time in this step, it may be that Confluence can't reach Atlassian's site to validate/generate the license. If you're behind a proxy (e.g.: squid, etc) you may need to configure the proxy authentication as in this doc.

I hope it helps.


I would expect that if you've already entered your license key, configuring your license shouldn't take any time at all. You can setup confluence in a sandboxed environment - connection to the outside isn't required - license validation happens locally. I would say if it hasn't progressed to the next install step yet, you should kill the install and restart the application. It shouldn't hurt anything and will usually pick up where you left off.


Below steps provided by Dave Norton [Atlassian] resolved the issue:

Here's how to fix it:

  1. Shut down Confluence if it's running
  2. Go to Start » Run and type "regedit"
  3. Browse to the registry key for Confluence:
    • 32-bit: HKEY_LOCAL_MACHINE >> SOFTWARE >> Apache Software Foundation >> Procrun 2.0 >> Confluence
    • 64-bit: HKEY_LOCAL_MACHINE >> SOFTWARE >> Wow6432Node >> Apache Software Foundation >> Procrun 2.0 >> Confluence
  4. Modify Parameters/Java/JvmMS to 400 in hexadecimal (1024 in decimal)
  5. Modify Parameters/Java/JvmMx to 400 in hexadecimal (1024 in decimal)
  6. Modify Parameters/Java/Options and add -XX:MaxPermSize=256m as the first line.

Once you've saved the changes, please restart Confluence and see if it works correctly.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

276 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you