file view customize add file type

[Anderson Hsu]

Dear all,

Some file can not preview at confluence preview file macro, such as zip,7z,msg file. Would it be possible to manually to add file type to preview? Thanks a lot.

[Srinatha Tondihal]

Hi @Anderson Hsu ,

Welcome to Atlassian community.

Some modules in the Confluence Previews app dependent on Confluence Document Conversion Library and Confluence Files . If the either or both are disabled it will not be possible to preview files on the page though other preview and download actions work as expected.

Could you please check if all the modules are enabled. ?

Thanks,

Srinath T

[Anderson Hsu]

@Srinatha Tondihal 

Thanks, the both module is enabled status, as I know some file can not preview, I try to find customized method for them.