during the install of confluence 7.10.2 I encountered an error when I try to configure User Manageme

[abdel kader]

During

Configure System Administrator Account when I pull informations and click next, I have an Error:

here is the beginning of trace:

atl_token : 8853b033509a40a5cdcd8123a5705cffa31e5297
username : admin
fullName : labo
email : xxxxxxxxx
confirm : xxxxxxxxxx
setup-next-button : Next
caused by: java.lang.NullPointerException
at com.atlassian.confluence.setup.actions.SetupAdministrator.validate(SetupAdministrator.java:47)

2021-01-28 07:36:22,018 FATAL [http-nio-8091-exec-8] [atlassian.spring.container.SpringContainerContext] getComponent Spring Application context has not been set
-- traceId: 00d844fbf0749010
2021-01-28 07:36:22,054 FATAL [http-nio-8091-exec-8] [atlassian.spring.container.SpringContainerContext] getComponent Spring Application context has not been set
-- traceId: 00d844fbf0749010
2021-01-28 07:36:22,060 ERROR [http-nio-8091-exec-8] [confluence.util.profiling.ConfluenceSitemeshErrorDecorator] renderInternal Failed to render error decorator. Falling back to using no decorator
-- traceId: 00d844fbf0749010
javax.servlet.ServletException: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getLanguageJs' in class com.atlassian.confluence.core.ConfluenceActionSupport threw exception java.
lang.IllegalStateException: Spring Application context has not been set at /langmacro.vm[line 2, column 15]

Can you please give a response?

Kader

[Pavel Junek]

Hi @abdel kader,

Welcome to Atlassian Community!

Based on an extract from the log it seem like this error - Confluence does not start due to Spring Application context has not been set.

Usually there is a problem in setting the permissions of the Confluence Home and Confluence install folders -> there must be confluence: confluence instead of root: root. 

Cheers

Pavel

[abdel kader]

Thank you Pavel,

I installed it with normal user not root, the permission is rw for this user

Kader

[Pavel Junek]

OK, thank you for the information. Please look at other possible causes and solutions in the line I sent you, maybe some of it will help you.

[abdel kader]

I started a new installation and it worked.

Is it possible to do import , restore from version 2.7.2 to 7.10.2?

Thx

[Nic Brough -Adaptavist-]

Not a chance, you will need to upgrade the 2,7 to 3.something, then 4.something, then 5.something.  5.something can produce an export that 7 can read.y

[Pavel Junek]

Yes, it's exactly as Nic writes. Confluence version 2.7.2 is too old to export / import data to Confluence 7.10.2.