connection problem between jira and confluence

[Jean-Michel Duvivier]

Hello, since the update of confluence in 7.13.4 and jira 8.22. we have lost the links between application. Confluence link in jira: error says enable OAuth in confluence (how to enable OAuth?) jira link in confluence: we have lost the link (how to create a new link and where to find the keys?

[Fabio Racobaldo _Herzum_]

Hi @Jean-Michel Duvivier ,

first of all your links are not lost but they will work again after that Application link issue will be fixed.

Please, go to Application Link (Admin->Applications->Application links) for both Jira and Confluence and set, as authentication, "OAuth (impersonating)". After doing that please check Application Link Status on both side.

Hope this helps,

Fabio

[Jean-Michel Duvivier]

No it's ko :

[Fabio Racobaldo _Herzum_]

Are u sure that ports are correct? Can you try to use internal URL in "URL de l'application"?

[Jean-Michel Duvivier]

url it's ok but : We cannot view the status of this application link because outbound authentication is disabled. How to activate it?

[Fabio Racobaldo _Herzum_]

This guide could helps you on that https://confluence.atlassian.com/kb/ssl-and-application-link-troubleshooting-guide-719095282.html